2019 Provider Seat Candidate

Sandi MichelSandi Michel
System Director, Supply Chain Strategy
Franciscan Missionaries of Our Lady Health System (FMOLHS)
Baton Rouge, LA

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Describe why you are a good candidate for this leadership role.

If chosen for this honor as candidate and elected by membership, I will remain an enthusiastic, devoted AHRMM Board Member with a pioneering spirit and innovative vision for the future of health care, willing to share with and learn from my peers. Delivering presentations at AHRMM Conferences and Industry Webinars, hosting roundtable discussions, and writing articles for AHRMM is one of my greatest pleasures across my career. Providing group and individual coaching, advising, and mentoring leaders in other health care Systems about Data Standards and Cost, Quality, Outcomes helped me to build strong, far-reaching, lasting relationships across the industry including people from manufacturers, software suppliers, regulatory bodies, Industry organizations, and health systems. 

My education and experience lends itself to becoming an effective efficient AHRMM Board Member. I earned a Bachelor of Science in Business Administration Degree, a Master’s Certification in Project Management through Steven’s Institute of Technology and AT&T Bell Laboratories, and a Lean Six Sigma Black Belt on top of a Lean Six Sigma Green Belt. Working closely with AHRMM and other Industry organizations has allowed me to become a perpetual mentor, teacher and student in the Health Care space; my focus has been on Health Care Supply Chain creativity and innovation, clinical integration, data standards, UDI Adoption, regulatory compliance, process reengineering, and project management.

 I was professionally trained for senior leadership roles by AT&T Education Division during more than thirty years working for AT&T, and was chosen early in my career to participate in the AT&T Corporate Leadership Continuity Program designed to prepare high-potential future Senior Leaders. I learned to communicate effectively, and think and act strategically as an accountable and responsible leader. I have a proven record of success for team building and promoting teamwork as evidenced by my progressive, accelerating roles over a five year period involved in Project Miracles, Mind, Body, Team, and Spirit.

For over 9 years, leading FMOLHS Supply Chain Systems and Quality and as System Director of Supply Chain Strategy, we propagated standardization, optimization, project management, process reengineering, and further implementation of GS1 Global Data Standards, and Interoperability. Our vision is to move beyond supply chain onto registries, claims and clinical integration to further realize the benefits affecting cost, quality and outcomes.

The Office of Data Standards and Interoperability was created by me in 2015 as a self-managed team, and quickly became an internal consulting practice for FMOLHS covering all processes including contracting, sourcing, MMIS, purchasing, logistics, materials management, and operations. Upon accomplishing clinical integration and scanning in the operating room and other points of care, our focus turned to strategic management, mergers and acquisitions, and building on our success of industry relations. 

I held Senior Business Consultant and Client Services positions across multiple industries at International Customer Management Institute (ICMI) after bringing more than 30 years’ experience in operations and technology with AT&T. I held senior level leadership positions as Vice President of Technology and Operations and Director for US Voice and Data Network Services for two of the largest Communications companies in the world.

Describe where you see health care evolving, and what you see supply chain’s role being in those future models.

Health care is evolving in every aspect and affecting cost, quality and outcomes—touching people, processes and technology. I have seen health care evolving within the clinical areas such as point of care, evidence-based medicine, and in financial areas such as cost transparency, and reduction in other health care expenses. My vision for health care is to provide the best quality of care to patients at the best price, with the right supplies and devices on hand, at the right time, and to give patients the very best outcomes. My vision is to comply with regulatory requirements and exceed expectations to ensure patient safety comes first.

My overarching vision for the Supply Chain roles in future models touches every area of Health care. I am seeing health care evolve in reimbursements from payors within insurance companies, Medicare and Medicaid, and other programs such as State Children’s Health programs, managed care, the uninsured, and population health, claims, registries, and other applications, and innovations. All of these areas are built on a foundation of materials management and supply chain. Some of the external factors are the federal government’s involvement in health care and the power of the people’s rights to choose their doctors, insurance companies, and how and when they want to be treated. This affects how providers are reimbursed for certain procedures, supplies and devices, and paid for services.

It is imperative for Supply Chain Leaders to have a well-defined strategy—a well-written roadmap to be successful throughout the next decade and beyond. The future Supply Chain leaders will use creative methods and procedures to negotiate the best prices for the right products, especially high-dollar items like implants and high-volume items bought and used in high quantities. Inventory Management is the Materials Management leader’s responsibility to reduce waste and thus increase savings.

There are also major shifts in some hospitals to bring pharmaceuticals in through the warehouse, and in collaboration with innovative software suppliers, ensuring all requirements of the FDA DSCSA are met. The requirements around narcotic and non-narcotic drugs are different and the dangers of handling these drugs must be taken into account to protect employees. The Supply Chain Managers and Material Management leaders must ensure the safety of handlers. I see Supply Chain leaders driving safety, accountability and responsibility within all of their departments.

Supply Chain’s role in future models is to communicate more and provide additional information to the rest of the Health System at every level. Chief Medical Officers are provided cost-per-case analytics for their surgeons to compare types of surgeries—open or arthroscopic, manufacturer and model of devices, supplies used, total costs, and other overhead. This information is captured in analytic reports provided in part by Supply Chain Analysts.

In closing, Supply Chain is in one of the most important roles within a Health System for a successful future. Without an efficient, effective Supply Chain, a Health system cannot survive. Supply Chain affects the financial health of every Health System. Supply Chain affects our clinician’s ability to provide care to the patients.

How will your leadership and vision strengthen AHRMM?

My leadership and vision will strengthen AHRMM with a proven record of success that crosses four decades of progressive leadership positions within Health Care, Technology and Service Management. As System Director of Supply Chain Strategy, I currently lead FMOLHS Supply Chain with focus on the development and implementation of FMOLHS Supply Chain Strategy, Industry Relationships, Mergers & Acquisitions, DSCSA & FDA Regulations, JV & ROi partner Collaboration, and Due Diligence Support.

I remain a leader of standardization, optimization, project management, process reengineering, further implementation of GS1 Global Data Standards, and Interoperability. As founder and leader of the Office of Data Standards and Interoperability (DS&I) in 2015, my responsibilities involved all processes including contracting, sourcing, MMIS, purchasing, logistics, materials management, and operations.

Prior to FMOLHS, I held senior level leadership positions as Vice President of Technology and Operations and Director for US Voice and Data Network Services. Subsequently, I held Senior Business Consultant and Client Services positions across multiple industries at the International Customer Management Institute (ICMI) after bringing more than 30 years’ experience in operations and technology with AT&T.

I earned a Master’s Certification in Project Management through Steven’s Institute of Technology-GAC Accredited, and AT&T Bell Laboratories, Information Technology Infrastructure Library (ITIL) Certification, and a Lean Six Sigma Black Belt. I earned a Bachelor of Science Degree in Business Administration, and earlier in my career served on the Technology Advisory Board for Tulane University and the Advisory Board for Continuing Education for the University of North Florida.

This foundation of leadership and bringing a vision through fruition, speaking, teaching and providing one-to-one direction to fellow health care leaders for FMOLHS and other US and global health care companies, has given me valuable opportunities to support AHRMM’s mission to advance health care through supply chain excellence by providing education, leadership and advocacy to professionals in health care and related organizations that are accountable to the community and committed to health improvement.

As a perpetual teacher and mentor, I have lived the AHRMM strategy map for over seven years since I joined FMOLHS, I have made numerous presentations at AHRMM, UDI Conferences and GS1 Connect Conferences, AORN, and various webinars providing guidance and a vision for the future of health care supply chain. I have spoken numerous times about the CQO movement and have integrated the CQO methodologies at FMOLHS. In the spirit of sharing, I led the creation of a 54 page process document, a network diagram for direct and distributed transactions and an extensive Master Project Plan. After every presentation, I offered these documents to anyone who was interested in implementing standards and EDI transactions.

I am a proud supporter of AHRMM and encourage every new and experienced Supply Chain leader, to join AHRMM and attend the conferences to learn the latest trends in Supply Chain and Materials Management. I encourage them to attend the training and consider the certifications offered by AHRMM. My leadership and vision will strengthen AHRMM through my commitment and determination to advance health care through supply chain excellence.

Background

Total number of years as AHRMM Member: 7.5 years
Years in health care: 9 years
Years worked in the health care supply chain profession: 9 years
Years worked in current position: 9 years
Number of direct reports: 5
Number of employees in your department: 70
Type of Organization you are employed by: Hospital/Medical Center  

Describe your current position and responsibilities:

My current position is FMOLHS System Director of Supply Chain Strategy. My responsibilities include the development and implementation of FMOLHS Supply Chain Strategy, Industry Relations, Mergers & Acquisitions, and Data Standards. I also have responsibility for DSCSA & FDA Regulations, and Due Diligence Support.

Service

List service to local chapter and to AHRMM national, including all committee/task force involvement, and whether you served as a member or as chair, within the past 5 years.

  • AHRMM19 Conference: UDI Adoption-Getting Started AHRMM Talk Speaker
  • Ambassador at 2019 AHRMM Conference for two presentations
  • AHRMM Annual Conference Education Committee Member 2019
  • AHRMM ACEC In-Person Meeting 2019
  • Ambassador at 2018 AHRMM Conference for five presentations
  • AHRMM Annual Conference Education Committee Member 2018
  • AHRMM ACEC In-Person Meeting 2018
  • AHRMM17 Conference & Exhibition – UDI Benefits for Health Care Speaker
  • AHRMM17 Conference & Exhibition–Cost Benefit Analysis of UDI & the Impact to SC, Clinical, and Patient Processes Speaker
  • AHRMM 17 Conference & Exhibition – Health Care Supply Chain and UDI adoption: A Changed Landscape - Speaker
  • AHRMM 2016 Issues and Legislative Committee Member
  • AHRMM16 Conference & Exhibition – Successful Implementation of GS1 Standards: Step-by-Step Approach Speaker
  • AHRMM16 Conference & Exhibition – UDI and Data Strategy in Medical Device Management Speaker
  • AHRMM16 Conference & Exhibition – UDI Benefits for Health Care – LUC Work Group Speaker
  • AHRMM15 Conference & Exhibition – Collaborating To Implement Data Standards Speaker
  • AHRMM15 Conference & Exhibition – UDI…A “How To” Guide for Implementation with Your Organization
  • Louisiana Delegation AHA Annual Meeting/AHA Meetings with Louisiana Senators and Representatives at Capitol Hill, Washington DC
  • Case Study: FMOLHS UDI Capture Case Study: Automation of Product Data Capture in the Electronic Health Record
  • Case Study: CQO Movement Case Study: Cook Medical and FMOLHS
  • Case Study: FMOL Health System UDI Capture Work Group Case Study
  • Case Study: UDI: A "How To" Guide for Implementation with Your Organization
  • AHRMM Learning UDI Community (LUC)--Multiple Device Identifiers Sub-Group

List Annual Conferences, Leadership Training Conferences, and Thought Leader Summits attended, including dates and locations, within the past 5 years:

  • 2019 World Congress 13th Annual Leadership Summit on Health Care Supply Chain- NOLA-- Speaker
  • 2018 World Congress 12th Annual Health Care Supply Chain Summit on January 28-30 in NOLA – Speaker
  • 2017 World Congress 11th Annual Health Care Supply Chain Summit –NOLA—Speaker
  • 2019 Innovation Institute Apr 2-5 Newport Beach, California
  • 2018 Innovation Institute Jan 31-Feb 2 –Supply Chain Success Story Newport Beach, CA – Speaker
  • 2019 Health care Transformation Group (HTG) FMOLHS officially became sixth Health System to join HTG Jan 1
  • 2017 HTG Supplier Summit Sep 26-29 St Louis area - Speaker
  • 2016 HTG Supplier Summit—UDI Review with BD: Sep 27 Rochester MN –Speaker
  • 2014 HTG Supplier Summit –Sep 16-19 Oakland CA - Speaker
  • 2019 GS1 Point of Care Scanning Guidance Presentation June Denver
  • 2019 GS1 Point of Care Scanning Guidance Document for the workgroup
  • 2019 Case Study for GS1 US
  • 2018 GS1US Joint Foodservice & Health care Continued Collaboration-GLN & GDSN Thought Leadership Jun 4 Phoenix
  • 2018 GS1 US GDSN Vital Attributes Workgroup
  • 2017 Global GS1 Health care Conference—October 17-19 Chicago
  • 2017 GS1 Connect Conference UDI Implementation at the Health care Provider – Speaker Jun 19-22 Las Vegas
  • 2017 GS1 Regional GLN Implementation Workshop –Apr 19 Lawrenceville, NJ WebEx
  • 2016 GS1 Connect 2016 Four Round Tables—GLN, GTIN, Interoperability, Pharmacy Jun 1-3 Washington DC
  • 2018 IDN Summit and Reverse Expo—Clinical Integration Track: It’s All about the Data Apr 8-10 Orlando
  • 2014 IDN Summit and Reverse Expo—Technology’s Impact on Supply Chain Apr 7-9 Orlando
  • 2014 IDN Summit and Reverse Expo—Idea Exchange: Data Standards Implementation Apr 7-9 Orlando
  • 2017 GHX Health care Supply Chain Summit—Apr 24-26, National Harbor MD
  • 2016 GHX Health care Supply Chain Summit—May 23-25, Austin, TX.
  • 2015 GHX Health care Supply Chain Summit—Aug. 9-12, Indianapolis IN
  • 2014 GHX Health care Supply Chain Summit—May 4-7 Philadelphia PA
  • 2018 UDI Conference Baltimore MD
  • 2017 UDI Conference Providers Taking UDI from the Supply Chain through the Electronic Health Record and Beyond Jun 11-12 Baltimore MD
  • 2015 UDI Conference in Baltimore MD
  • 2014 UDI Conference FMOLHS-GS1 US Data Standards Implementation Oct 28-29 Baltimore MD
  • 2014 UDI Conference The Roadmap for Hospital Information Systems Oct 28-29 Baltimore MD
  • 2014 UDI Conference Beyond the Regulation: How Will UDI Impact the Health care Supply Chain Oct 28-29 Baltimore MD

Various Conferences, Summits, Case Studies, WebEx, and White Papers:

  • 2018 Smith & Nephew UDI educational discussion with Whitney regarding GDSN
  • 2018 AORN Conference—Unique Device Identification (UDI): A Panel Discussion” Apr 10-13 NOLA
  • 2018 GS1 US—FDA Joint WG UDI Issuing Agency Additional Requirements-(Terrie Reed)
  • 2018 Vizient Southern States Clinical Supply Conference Nov 1-2 Point Clear, AL
  • The ISM® January Report On Business® Hospital Monthly Survey--Committee Member
  • Total Cost per Case Presentation to St. Elizabeth Hospital Senior Leadership Team
  • 2018 Citi-Group--Supply Chain, Consolidation and Standardization Webex        
  • 2018 Multiple Device Identifier, FDA White Paper (Terrie Reed)
  • 2018 FMOLHS GDSN Initiative - A WebEx for Suppliers – Panelist
  • 2017 SCAN Health Alberta Design Competition
  • 2016 Inforum Case Study: Franciscan Missionaries of Our Lady Health System shares a provider’s vision of interoperability.
  • 2016 FDA MedSun Webinar: Hospitals’ Adoption of UDI and Early Adopters Community (with Terrie Reed & Jill Marion FDA)
  • 2015 MedAssets Healthcare Business Summit April 7-9 in Las Vegas.
  • 2014 SMI Forum--FMOLHS-GS1 Data Standards Implementation Project Apr 29 - May 1 Phoenix

Service to professional associations or community organizations to which you belong, including all committees, whether you served as a member or as chair, the year(s) of service, any elected offices held and the year(s) held:

Professional Associations:

  • AHRMM Member, Speakers Bureau, Oct 5, 2011-Present
  • AHRMM Annual Conference Education Committee Member 2018-2019
  • GS1 US Executive Leadership Committee Member 2015-2016
  • GS1 US Co-chair UDI to Registries Committee
  • ISM Survey Committee
  • PMI Member National / PMI Baton Rouge Chapter Member

Community organizations in which I participate representing FMOLHS:

  • 3rd annual Connect Louisiana Symposium, 2018
  • Council for a Better Louisiana-representing FMOLHS 2014
  • American Heart Association representing FMOLHS 2018
  • Disaster Recovery for 2016 Employee Flood Relief
  • Annually: Stuff the Bus, Christmas Family