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Florence Doyle

Provider Candidate

View Candidate Flyer - PDF format

  

Florence Doyle
Vice President, Supply Chain Management
Catholic Health East
3805 West Chester Pike, Suite 100
Newtown Square, PA  19073
(610) 271-9600
fdoyle@che.org

 

 

 

 

Background

Member of AHRMM for 14 years
35 years of experience in the resource and materials management field

Current Position and Responsibilities

Type of Organization: Integrated Delivery Network (IDN)
Five years in current position

The Vice President of Supply Chain Management at Catholic Health East (CHE) provides leadership for supply chain strategy and the planning, organizing and administering of operations to insure performance excellence.  The annual spend for supply, drug and purchased services is in excess of $1B.

CHE is located in 11 eastern states from Maine to Florida and includes 34 acute care hospitals, four long-term acute care hospitals, 25 freestanding and hospital-based long-term care facilities, 14 assisted-living facilities, four continuing care retirement communities, eight behavioral health and rehabilitation facilities, 37 home health/hospice agencies, and numerous ambulatory and community-based health agencies.

Service to Local Chapter

Member of the Southeastern Pennsylvania Chapter of AHRMM, Inc.

Service to AHRMM National

2006-2008 – Education Task Force, Chair in 2008
2007 – AHRMM Annual Conference Presenter “How to Best Manage Acute Care Medical-Surgical Supplies:  Manufacturer Direct, Distributor”
2009 – AHRMM / Amerinet A Supply Chain Executive Thought Leader Roundtable “Leveraging Supply Chain Leadership" participant
2010 – AHRMM / HIMSS Supply Chain Management Symposium Planning Committee
2010 – AHRMM Award for Excellence in Healthcare Supply Chain Innovation Task Force, Chair
2011 – AHRMM Award for Excellence in Healthcare Supply Chain Innovation Task Force, Member
2010 – AHRMM Supply Chain Strategies & Solutions Executive Talk, “Leading the Way.  The Secrets to Success in the Supply Chain,” November/December issue, article

AHRMM Annual Conferences and Leadership
Training Conferences

AHRMM Annual Conference – Orlando, FL – 2006
AHRMM Annual Conference – San Diego, CA - 2007
AHRMM Annual Conference, San Antonio, TX – 2008 
AHRMM Annual Conference – Tampa, FL – 2009 
AHRMM Annual Conference – Denver, CO – 2010 

Other Professional Associations and/or Community Service

Why you are seeking this position?

Progress and success are driven by people who are willing to come together in a group and provide collective energy and thinking to make things happen.  Trusting relationships must be developed, shared vision established, and tangible results achieved.  AHRMM’s Vision and Mission will be driven “by people who are willing to come together.”  I am willing to come together. 

For AHRMM to continue to be successful across the industry it is essential that we have alignment and focus on strategy for our initiatives.  The Board will have a responsibility   to capitalize on the knowledge and capabilities that exists across our industry for long-term value creation.  We will need to take individual views of strategy and integrate them into one strategy that enables us to leverage our collective strength.  I am willing to contribute, listen, advocate, lead and demand excellence. 

The healthcare supply chain has always been a passion for me and having had the opportunity for 35 years to benefit from professional organizations and colleagues I strongly believe that each of us ”must give more than we take,” it is a professional responsibility.  I also believe that we have significant talent in our industry and we need to incite people to riot in a good kind of way.  This opportunity to serve on the Board will be a gift to those selected.  They can reflect on the past, optimize the present and insure a succession plan for the future.  I am willing to give.

How can you advance AHRMM's mission to advance healthcare through supply chain excellence?

The ability to collaborate with Board colleagues to strategically advance the Mission will be the key.  My contributions will be based on my educational background, healthcare supply chain experience, knowledge of the industry and professional relationships with providers, manufacturers, distributors and group purchasing organizations.

Identify 3 - 5 strategic priorities you think AHRMM should undertake and your reasons for identifying them as important.

1. Succession Planning – We need to do this for both AHRMM and the leaders of our healthcare supply chain.  We need to understand what the future will require.  This is a key element for any organization and we need to insure we are ahead of the curve.

2. Performance Excellence – Perhaps we can establish standards similar to what AORN has done.  We might take this a step further and develop criteria for healthcare supply chain performance excellence such as we see with Baldrige or Magnet.  This would be an excellent educational component and it could definitely drive excellence.

3. Advocacy – We need to become more savvy at what this means and how we can launch AAHRM as the “go to” organization.  I don’t know the answer but when was the last time we had a meeting with a Senator’s office on issues that are currently in play.

4. Clinical Integration – We need to optimize collaborative relationships with clinical professional organizations.  We need to educate our leaders on what is needed today and in the future healthcare model.  Integration will be a key to excellence going forward.

Identify your personal and professional qualities that will be valuable in the position for which you are being considered.

Respect for others, integrity, courage, passion, consensus-builder, articulate, strategic, ability to execute, high expectations, dedicated, critical thinker, ability to fail forward, disciplined.

How will you use these qualities to benefit AHRMM, the Board, and the members?

If allowed to serve, I would deliver to the best of my ability because others have invested and placed their trust in me.  Hopefully others who I have had the privilege of knowing and collaborating with through the years would find these qualities of value to the organization in achieving the Vision and Mission.  My personal and professional qualities are who I am.

What do you expect to be your single, greatest contribution to AHRMM as a Board member?

To serve the organization and in collaboration with Board colleagues, to give even more than we have been given through the years.

Describe one transformational experience in your professional life you have been involved with and what you have learned from this experience.

At one point in my career, I was given the responsibility of being one of eight individuals to take “administrator on call” for our health care organization.  This involved interactions with clinicians, patients, families and external agencies on issues.  I learned first hand what it means to cancel a procedure because a device is not available and the impact it has on the patient and their family.  I learned first hand what it means to have a child admitted, in need of treatment with no stable family.  The scenarios are many and it left me with a lasting impression that we are there for the sole purpose of the patient and with a  tremendous respect for clinicians who provide the hope and care to those in need.