Education

Educational Sessions

I: Maximizing Cost Savings through Effective Process, System, and Contract Management

8:15AM – 9:30AM
[Purchasing]

Session focuses on providing the tools necessary to implement processes and structures required to support centralized contracting and value analysis. Gain an understanding of how to manage GPO, local, and vendor contracts to ensure the hospital is obtaining products at the correct price. Contract administration, research, and audit techniques presented to provide materials/purchasing individuals with the tools necessary to clean and manage contract, item, and vendor databases. Examples will be shared from St. Thomas Health Services (a member of Ascension Health) − value analysis/contract management processes where annual savings have been greater than $10 million over the past 3 years.

Melissa Amell
Director, MMIS and Value Analysis, St. Thomas Health Services
Nashville, Tennessee

Brian Mikel, MBA, CIA, CISA
Director, Materials Management, St. Thomas Health Services
Nashville, Tennessee

II: Automating the Healthcare Supply Chain: Bringing the Grocery Store Model to Healthcare

9:45AM – 11:00AM
[Strategic Planning]
Winner of the 2006 Supply Chain Innovator Award

Supplies and pharmaceuticals represent the second largest controllable expense for any healthcare organization: upwards of 20–30%. The supply chain is easily one of the top business processes of any healthcare organization. Most are extremely
complex and require significant input and process execution by individuals unfamiliar with the supply chain: nurses, clinicians, technicians, and physicians. In most regards, it mirrors your local grocery store’s supply chain but yields much lower grades for performance and customer satisfaction. Review your experience at the grocery store, a provider dealing with diverse customers, high-product turnover, and unceasing new product introduction; examine the simplicity of your personal involvement in the process; and then ask yourself why our industry does not receive this level of service and reliability. This presentation will reveal how an organization used this comparison to redesign its supply chain to simplify its processes, engage suppliers, and apply technology to improve overall supply chain reliability and customer satisfaction.

David Zimba, MHA, FACHE
Vice President, Corporate Contracting, West Penn Allegheny Health System
Pittsburgh, Pennsylvania

III: Achieving Results through a Multiple Hospital Material Management Role

11:00AM – 12:15PM
[Distribution]

Hospital systems typically have a procurement cost advantage over single hospitals due to product volume. Their size not only adds various levels of complexity to the procurement, transportation, and physical storage of products, but also to the organizational structure of the Materials department. This session, based on an initiative at Bon Secours Richmond Health System supported by PricewaterhouseCoopers, highlights: establishing an organizational structure for both product and operational change; using an off-site reprocessing center for med/surg products, instrument sterilization, and OR case carts; maintaining IT infrastructure across corporate and market continuums; using GPOs and distributors as business partners for improved operational results; and creating Key Performance Indicators and tools to track staffing, procurement, and financial trends.

Jerry Maki
Chief, Network Operations, Bon Secours Richmond Health System, Inc.
Richmond, Virginia

Ryan D. Siemers, MPH
Manager, PricewaterhouseCoopers LLC
Chicago, Illinois

IV: Moving from Warehouse to Distribution Center Cross Docking

1:15PM – 2:30PM
[Distribution]

Mayo Clinic Rochester maintains a distribution center to support the three shields of Mayo Clinic: Practice, Education, and Research. It processes over 1.2 million order lines annually. This session discusses how the institution reconfigured their distribution center by incorporating industry initiatives such as slow and no-move inventory, velocity slotting, process flows, WMS optimization, off-site warehouse optimization, staffing, order management, low-unit-of-measure processing, delivery and transportation, and cross-docking processes. Presenters share lessons learned, key performance indicators, and other measurements of the project.

Todd Brandt
Unit Head-Logistics Warehousing, Mayo Clinic
Rochester, Minnesota

Tom Stewart, MBA, CMA
Finance Manager, Mayo Clinic
Rochester, Minnesota

V: Adopting a Cost Benefit Methodology in Supply Chain
Decision Activities

2:45PM – 4:00PM
[Strategic Planning]

This session demonstrates the use of a cost benefit analysis methodology for supply chain decisions. Evaluating projects based on concurrent consideration of clinical, operational, and financial factors is a primary focus of this presentation. Discussion of methodologies related to decision making in supply, equipment, and service projects that can be used in organizational education are also demonstrated. Examples of worksheets and other instructional materials are provided. Case study examples as well as interaction with the audience as to proven comparative strategies is a component, and attendees will learn techniques to take the evaluation of projects for their system to a new level.

William Stitt, CMRP, FAHRMM, CHL, CRCST, CPHM
Corporate Director, Materials Management, University Community Health
Tampa, Florida