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Supply Chains and the Surgical Suite: Measuring the Impact of Best Practices on Financial and Operational Performance

Presenters:   Vicki Smith-Daniels, Ph.D, Professor of Supply Chain Management, Arizona State University, W. P. Carey School of Business and Dwight Smith-Daniels, Ph.D, Department Chair, Information Systems and Operations Management, Wright State University, Raj Soin College of Business
Moderator: Jim Smoker, CMRP, Director, Materials Resource Services, WellSpan Health System

Overview: Hospitals are increasingly looking for ways to improve the financial and operational performance of their inpatient and outpatient surgical suites. This presentation describes an ongoing research study that examines how supply chain best practices impact the surgical suite’s financial and operational performance.  Supply chain surgical best practices are identified and a methodology for measuring a hospital’s degree of best practice implementation will be discussed.  A conceptual model for explaining the relationships between supply chain best practices and their impact on surgical suite performance are explained through case study examples.

Costs:   $49 per CD-ROM, AHRMM Members; $139 per CD-ROM,  Non-members

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This program was recorded August 25, 2009.

Biographies

Vicki Smith-Daniels
Vicki Smith-Daniels is a Professor of Supply Chain Management at the W. P. Carey School of Business at Arizona State University and a Visiting Professor and Distinguished Overseas Scholar Position at Xi’an Jiatong University, one of the leading business schools in China.  She also serves as the Editor-in-Chief of the Decision Sciences Journal, a top-tier academic journal focusing on research in operations and supply chain management, information systems, technology management, and quantitative methods.  Her current research interests are in the areas of health care supply chain management, service operations, and project management.  She has published articles in Decision Sciences, Journal of Operations Management, IEE Transactions and many others.

Dr. Smith-Daniels received her doctorate from The Ohio State University in operations management and has held faculty positions at Arizona State University and the University of Minnesota.  She has taught in a variety of MBA programs including the full-time, evening, executive, and online program where she teaches operations and supply chain management and service operations management courses.  She frequently teaches executive education programs for leading companies in the areas of strategic program and product development, project management, and metrics and benchmarking. 

Dwight Smith-Daniels
Dwight E. Smith-Daniels is Professor and Chair in the Department of Information Systems and Operations Management in the Raj Soin College of Business at Wright State University.  In his role as department chair, Professor Smith-Daniels directs graduate and undergraduate programs including the blended Master of Science in Logistics and Supply Chain Management and Masters of Information Systems Programs.  During 2010, his department will launch a MS in Logistics and Supply Chain Management focused on health care supply chain management.

Over the past fifteen years, Dr. Smith-Daniels has concentrated his teaching efforts in the areas of Project and Supply Chain Management at the Masters level and has developed courses for Day, Evening, Online, Technology, and Executive MBA platforms.  Dr. Smith-Daniels also conducts seminars and teaches professional development courses on project management and supply chain management for a variety leading technology and manufacturing companies.

Dr. Smith-Daniels is widely published in the fields of project and supply chain management, with publications in a variety of academic and practitioner journals, including the Journal of Operations Management, Decision Sciences, IIE Transactions, Naval Research Logistics and Production and Inventory Management.  He has served as an Associate Editor for The Project Management Journal, The Journal of Operations Management and the Decision Sciences Journal of Innovative Education.

He received a B.B.A. from the University of Michigan and a Ph.D. in Business Administration from the University of Arizona.  Prior to joining WSU in 2008, Dr. Smith-Daniels was on the faculty of the W.P. Carey School of Business at Arizona State University, where he was the Director of the MBA Specialization in Supply Chain Management.

 

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