Managing Transitions and Change

Overview: Change is inevitable. Our organizations are constantly asked to reduce costs, increase efficiency, provide better service, and reduce errors while increasing productivity. To keep up with these demands, we have to be vigilant and willing to adapt and shift to the changes. This is a constant process in all aspects of our lives, yet 70% of change efforts fail or are derailed. The consequences are often significant. 

As healthcare leaders, we must rise to this challenge and find ways to help our teams, staff, and customers adjust to these changes and move forward. Too often we see great ideas fall flat of their expectations because of the inability to change and transition effectively. Every leader needs to understand that change is inevitable and personal. It is every leader’s role to successfully lead others through changes in the organization. 

This session will explain the change management process; discuss how knowledge of the process can improve your effectiveness as a change agent; compare and contrast change and transition; and demonstrate useful ways to deal with resistance.

Speaker: Laura Boone, Senior Learning Consultant, Owens & Minor University,  Owens & Minor

Cost: $119 per recording link - AHRMM Members; $139 per recording link – AHRMM Non-members

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This webinar was recorded on May 17, 2011.

Biography: Laura Boone currently serves as a Senior Learning Consultant at Owens & Minor University, Owens & Minor, Inc. She is responsible for building educational curricula for customers and business partners. Laura works collaboratively with organizations to design custom education to meet individual learning needs integrating strategic organizational objectives to develop their people, processes, and product knowledge. Examples of these educational programs include the AORN & OMU Leadership Academy, Understanding the Business of Healthcare, and The Executive’s Role in Reducing Healthcare Supply Chain Costs.
 
Prior to Owens & Minor, Laura served as an adjunct faculty member at Virginia Commonwealth University in Adult Education and Organization Development. She has worked with the United States Army Cadet Command in the instructional redesign of the Senior Reserve Officers’ Training Corps leadership curriculum. She has developed and implemented educational initiatives for the Virginia Department of Adult Education and worked as a consultant for manufacturers undergoing process improvement and redesign initiatives.  

Laura is currently pursuing a Ph.D. in Adult Education and Organization Development. She holds a Master of Education in Adult Education and Human Resource Development from Virginia Commonwealth University and a Bachelor of Science in Management from Purdue University.