Beyond Automation: Using Process Change to Improve Clinical Satisfaction and Financial Outcomes

Mike Schiller

Increasingly, hospitals across the country are using technology to automate various supply chain processes to improve efficiencies and increase staff productivity.  But for Children's Memorial Hospital in Chicago, automation was only the first step. By reducing the time staff spends on order processing, the organization has been able to redeploy supply chain team members to other areas of the hospital, while expanding and enhancing the role of the current purchasing staff. The result was raising the stature of the purchasing function within the hospital, while documenting over $2 million in savings in areas such as product sourcing, contracting, and inventory management and improving clinician satisfaction.

This webinar on CD-ROM will outline how to leverage technology and process improvements so you can learn how to achieve similar results in your organization. Topics include:

• How to realign existing resources with organizational priorities
• How to establish partnerships with clinicians to improve the quality of patient care
• How to document savings across the supply chain to demonstrate measurable value to upper management
• How to elevate the role of your purchasing staff and effectively support their transition from essentially clerical duties to more strategic activities
• How to integrate the various technology and services provided by your existing supply chain vendors to achieve maximum benefit from your investments

Costs: AHRMM member: $100 per CD-ROM; Non-member: $120 per CD-ROM

Order CD-ROM

CD users may earn 1.0 Contact Hour toward CMRP Recertification or .10 Continuing Education Units.