Turning Vendor Reviews Into Growth Opportunities: Building a Better Vendor Scorecard

Publish Date: June 12, 2017 | Content Areas: Performance Metrics | Tags: Benchmarking, Contracting, Purchased Services, Strategic Sourcing, Suppliers | Formats: On-Demand Recording

Member Price: Free | Non-Member Price: $99
CPE Credit: 1

Overview

How often do you find yourself saying: “I need a simple tool to improve collaboration with vendors that I am spending this much of my budget with…”? In this webinar, attendees will hear from industry leaders at Mayo Clinic share how they are strengthening their supplier relationships in each major contracting category using their newly created interactive scorecard. Attendees will be able to utilize Mayo’s criteria as a starting point to standardize evaluation metrics, and develop true strategic partnerships with your vendor community.

Learning Objectives:

  • Develop an effective approach to enhancing supplier relationships within your facilities, including stakeholders and all areas of supply chain.
  • Identify a process for gathering, scoring and discussing results of five key performance categories with strategic suppliers in an effort to builder stronger, more collaborative relationships.
  • Discuss a tool that can be used to measure, communicate and create next steps for improving supplier performance.

How this session relates to the Cost, Quality, and Outcomes (CQO) Movement: Evaluate the cost of a product, a service, device performance as it relates to the quality it brings to the stakeholders, and patient outcomes. The outcome is a deeper partnership with solution based suppliers willing to be a proactive member of your team.


Presenter: Elizabeth Franz, Education Chair, The MidAtlantic Society for Healthcare Materials Management: AHRMM Chapter

Presenter: Lindsey Sheeran, Sr. Category Manager, Mayo Clinic

Presenter: Nancy Wobig, Sr. Director – Supply Chain Operations, Mayo Clinic