AHRMM16 CQO Summit White Paper
CQO and the Triple Aim: Supply Chain’s Strategic Connection
In 2014, AHRMM hosted the first Cost, Quality, and Outcomes (CQO) Summit to bring healthcare thought leaders together and discuss particular supply chain issues and concerns. The results of those conversations were used to develop the first task force and to shape the agenda for the second CQO Summit, held in 2015. This white paper was written as a recap of the AHRMM16 CQO Summit, held in August of 2016 in San Diego. In addition to introducing the 2016 AHRMM CQO Report, the AHRMM16 CQO Summit included presentations, roundtable and panel discussions, moderated by Karen Conway, CMRP, executive director, industry relations at GHX and AHRMM board chair-elect.
This paper summarizes the keynote presentation by Harry Reynolds, director of health industry transformation, IBM Global Healthcare and Life Science Industry, who shared his unique perspectives and insights in areas of healthcare policy, strategy and operations, and how data analytics and supply chain can play an increasingly important role in this new and rapidly changing environment.
Advising the audience that his objective for the session was to be thought provoking, Harry Reynolds peppered his presentation with questions and challenges, and opened his presentation by challenging the audience to capture observations of the day, consider what they heard, and evaluate how they might put that knowledge to use.
Attendees participated in roundtable discussions of topics from the keynote presentation. Reports from table discussions will help shape the work of the 2017 CQO task force.
Common breakout discussion themes included:
- Supply chain’s unique position and the opportunity it presents
- Inclusiveness, communication, and alignment
- Quality as the driver of clinical, operational and financial outcomes
- Talent gaps
- Personal attributes for success
- Repositioning supply chain for success
Part three of the white paper includes important takeaways from the facilitated panel discussion led by Mary Beth Briscoe, M.B.A., CPA, chief financial officer at University of Alabama at Birmingham Hospital, Joseph Bosco, M.D., vice-chairman of clinical affairs, director of the Center of Quality and Patient Safety at NYU Langone Medical Center and Professor of Orthopedic Surgery at New York University School of Medicine, and Laura Kowalczyk, J.D., M.B.A., associate vice president, supply Chain services, UF Shands Hospital. The three panelists discussed with the audience their views of supply chain’s role in an alternative payment model environment.
The Summit closed with the final observation that supply chain must focus its attention on commitment to higher quality care, increasing patient satisfaction, and improving efficiency. The facilitated discussions and presentations during the AHRMM16 CQO Summit laid the groundwork for the AHRMM CQO Task Force in 2017.