Knowledge Center

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This paper will focus on three areas that are thought to be key components for a strong logistics program. Those are improving visibility, enhancing delivery options, and actionable analytics. Author: Nicole A. Mazzei-Williams Download Paper
This paper will share Concord Hospital’s journey to ISO 9001 certification, define the quality management system (QMS), the six key policies of the QMS and outline the key components of each of those policies as they relate to supply chain. Author: Jodi Panzino, MBA, PMP, CMRP, Director, Supply Chain Management, Concord Hospital. Download Paper
2018 AHRMM CQO Summit: Each year at the annual AHRMM Cost, Quality and Outcomes (CQO) Summit, participants throughout the health care field come together to share their knowledge, leading practices and ideas on supply chain’s role in delivering higher quality care at a more affordable cost. The CQO Summit discussions, in turn, inform the next year’s CQO report, which guides the development of the agenda for that year’s Summit.
As you implement new efficiencies into your supply chain system, use technology and collaboration solutions that support the five key aspects – data and data analysis, resiliency, transparency, uniformity, and adaptability. A process based on these qualities makes room for future innovation and evolves along with the industry.
As health care organizations look for ways to meaningfully impact cost, quality and outcomes, they are expanding the care delivery continuum and increasingly transitioning services out of the hospital and into non-acute settings. Today, 95 percent of patient visits take place in non-acute care facilities, from the physician’s office to patients’ homes. This volume is likely to grow as health systems turn to new models designed to impact the health of target patient populations.
The lack of end-to-end supply chain visibility in the medical device channel contributes to an estimated five billion dollars ($5B) of inventory waste for the U.S. health system today. (PNC Healthcare and GHX, 2011) RFID is a key technology that is enabling health systems, distributors and manufactures to partner together to remove this waste. Successful implementation of RFID in a healthcare delivery organization takes careful planning, execution, and change management agility.
Today hospitals and health care organizations are looking to health care supply chain professionals to help support patient care activities. No longer is the supply chain department and its staff relegated to a purely operational position of providing inventory and stocking.  The supply chain now has a voice at the table with representation on committees and working quality improvement projects. With collaboration, there is a major fiscal, administrative, and operational role to play.
In an effort to capture broader insights on UDI adoption from across the health care field, AHRMM, with participation by the FDA, held LUC Data Quality Workshops during four conferences in 2017. During these workshops, conference attendees had the opportunity to voice their opinions on the state of UDI data quality, hurdles to UDI adoption and what recommended practices are necessary for providers and suppliers to effectively capture the UDI and use it in meaningful ways.  
In 2014, AHRMM hosted the first Cost, Quality, and Outcomes (CQO) Summit to bring healthcare thought leaders together to discuss particular supply chain issues and concerns. The results of those conversations were used to develop the first task force and to shape the agenda for the second CQO Summit, held in 2015. This white paper was written as a recap of the AHRMM17 CQO Summit, held in July 2017 in Washington, D.C.
This paper will define the regulation and explore how a supply chain department can support their organization in meeting this aspect of the regulations. Understanding the alphabet soup of acronyms that is Unique Device Identifier (UDI), their meaning, how to understand and read the standardized labeling are crucial first steps. Organizations should able to identify what defines an implant.
This case study provides a review of Grady Health System’s transformation from traditional Value Analysis Joint Product Review Team structure to Value Based Selection Committees which promote shared governance including system wide physicians and executives focusing on full integration of cost, quality, outcomes analysis to ensure selection of products offering the greatest overall value for cost reduction and improvement of outcomes.
In 2014, AHRMM hosted the first Cost, Quality, and Outcomes (CQO) Summit to bring healthcare thought leaders together and discuss particular supply chain issues and concerns. The results of those conversations were used to develop the first task force and to shape the agenda for the second CQO Summit, held in 2015.
Increasing federal regulation compliance costs and declining reimbursements have compressed hospital profitability. This is leading hospitals to turn to Supply Chain to reduce direct costs for supplies, devices, drugs, and purchased services. Traditionally Supply Chain has aggressively pursued these cost reductions through price reduction tactics. These techniques, however, are yielding diminishing savings returns.
This paper describes the development of a multidisciplinary and innovative product conversion process at the Dana-Farber Cancer Institute (DFCI) in Boston, Massachusetts, when the existing process for changing products was dysfunctional.
This paper explores nine different methods of replenishing a hospital storage area and compares and contrasts the steps nursing must progress through to retrieve the supplies they need for their patients.  
The Purpose of this white paper is to prepare Supply Chain professionals to better understand how to support navigating some of the risks and opportunities inherent in participating in the 340B Drug Discount Program.
This paper explores the application of the Baldrige Excellence Framework to the health care supply chain. Specifically, the paper will explore the reasons that the Baldrige Framework might be used to evaluate and improve supply chain systems and processes. An examination of the need of a systems perspective will be followed by a brief overview of the Baldrige program.
The challenges facing health care today are not going away any time soon. Uncertainty in regulation, payment models, population health, aggregation and consolidation mean that hospitals have to perform at elite levels organization-wide, and that includes supply chain. Amidst the uncertainty, some truths remain:
This paper provides a case-study on what Banner has done to implement and continuously improve this initiative. Three key components to successful supply utilization savings are reviewed.
Purchasing in healthcare is largely based on a hierarchical management style. In an experimental case started in 2004, at Floyd Medical Center in Rome, Georgia, this standard was altered. The introduction of a team concept combined with lean manufacturing practices to this traditional purchasing setting was unique. The results of this radical change over the past eight years have been exceptional. The paper describes the steps taken to change the culture, the actions taken to implement lean tools, and the wins achieved by the team.