Knowledge Center

The engagement and alignment of employees accelerates achievement of quality, safety, service and operational goals. These tasks are easily stated but challenging to execute. Discover what leaders must do to create true employee collaboration through "managing up".

Learn how to drive organizational and cultural improvements by utilizing cost, quality, and outcome data in the decision making process. This webinar explains how the use of trustworthy clinicians and industry partners in support role with physicians and decision makers leads to success.

Social responsibility is an emerging area of importance for all health care supply chain professionals to understand and participate in. This webinar examines the evolving needs of communities, the historic role of hospitals as a community enterprise, and why hospitals and health systems are viewed by the public as an anchor of local life.

NYU Langone Health adopted High Reliability Organization (HRO) principles and developed a transformational approach in order to support clinical needs and drive quality patient outcomes. In this webinar, supply chain leaders discuss NYU Langone's supply chain transformation. Presenters cover HRO education and concept training, action-oriented committees and project specific development, as well as planning and implementation.

At Hershey Penn State Medical Center, the supply chain and ED nursing team came together in a Kaizen process to reinvent the way supplies were being managed in the ED. As a result of their efforts, a new business process and system was implemented, which increased nursing satisfaction from 10% to 90%, reduced costs and stock-outs, and created a continual improvement process that supports the team’s ongoing needs.

This webinar provides an overview of the reasons for drug shortages, recent advocacy efforts to ameliorate the situation, and action steps organizations can take to minimize the impact of drug shortages on patient care. Specific drug shortage examples such as the IV fluids shortage are discussed.

A panel of health care industry leaders shares their insights and experiences in creating a best-practice supply chain that supports the intersection of cost, quality, and outcomes within their institutions.

This webinar discusses the health care supply chain, its strengths and weaknesses. It reviews best practices around the industry, including what Intermountain Healthcare has done with building its own logistics/distribution functionality. It will also present the implications of the future of the industry with the changing horizon that comes with the Affordable Care Act, including preparing to serve non-acute operations.

Take a close look at what can be done to improve speeches made in front of a large audience. In this webinar, we explain the construction of a talk, what information will your audience be most receptive to, and how should you get it across.

Purchased services typically represents over 20 percent of a healthcare system’s total annual expenditures. During this webinar, we discuss best practices to understand actionable data, identify smaller spend categories for your staff to tackle, and decide when it is safe to go at it alone versus when to recruit additional resources.

As hospitals restructure to gain sustainability in an era of reform, it is crucial for supply chain leaders to work collaboratively within health systems and identify new opportunities for cost reduction in areas that generate savings and improve outcomes. This webinar focuses on key lessons and best practices using case studies from leading hospitals and health care systems that have successfully aligned their supply chain and strategic vision.

Supply chain leaders are being charged with mission-critical tasks that require C-suite level engagement and buy-in. In this webinar, we discuss how supply chain can gain and maintain regular access to the C-suite, leverage relationships with senior-level executives, along with how to create and communicate value at the executive level.

Learn about the strategies that have been successful at Dignity Health in developing a purchased services product line. In this webinar we explain how to develop a purchased services contracting product line, discuss the unique challenges in this area, and show you how to estimate the potential opportunity.

In many organizations, the relationship between supply chain and accounts payable is strained due to lack of clarity and ownership. This webinar discusses ways to form a collaborative, streamlined, and process-driven approach to reconciling purchase order errors, facilitating purchase order matching, and creating positive outcomes for departments and vendors.

Capital equipment replacement planning is an activity many organizations engage in year after year. In this two-part series, we will outline a process of evaluating current equipment utilizing specific data elements and identifying where that data can be obtained and discuss how to use data and planning results to prioritize and follow established guidelines to replace only the equipment that needs replacing.

This AHRMM webinar will help engage physicians to reduce costs and improve patient outcomes.

Resiliency in the operating room is imperative in today’s health care climate. A well-functioning OR has the potential to increase the number of patients served and further enhance its contribution to the hospital's bottom line. This presentation discusses how supply chain process improvements help achieve CQO in the OR.

This webinar takes a deep look at industries that have evolved successful and meaningful supplier relationships to advance shared value among a network of suppliers. We will examine the Honda/Toyota experience of working among their suppliers and discuss key tools of collaboration, including barriers and partnership takeaways based on current provider supplier relationships.

Budget Impact Analysis (BIA) is a type of analysis that can bridge organizational gaps to help improve coverage decisions for new products or procedures. Because a BIA can be adjusted to meet the goals of a particular population with particular needs, it can also improve the value and the quality of healthcare. This type of analysis can help Supply Chain leaders and their collaborative value analysis teams to make local adoption decisions in a timely manner.

Learn about a comprehensive assessment and process improvement exercise on the Total Cost of Ownership model by UPMC and Cook Medical. Specific areas of focus include ordering, shipping, and materials management. In this webinar, we go into each of these areas in depth and demonstrate the impact that this project has had on both organizations.