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This AHRMM tool has two practical supply chain evaluation templates featured in the Customer Service in Health Care Supply Chain: Certificate Course, released in January 2019.About the Tool:The tool has two sample evaluation templates to gather information on the performance of the supply chain department in a hospital or health system. The first evaluation template, Supply Chain Service Survey, should be completed by departments working with the supply chain in a hospital or health system. 
During times of disaster, hospitals play an integral role as the community safety net, providing essential medical care that must be available often times within a moment’s notice. Strategic planning and ongoing training are necessary to identifying, dispatching and mobilizing critical material and human resources. The health care supply chain professional is a vital component of any hospital emergency response team and the hospital incident command center.
This AHRMM tool covers how health care supply chain professionals should prepare for disasters, with the input from various disciplines. The tool includes supply consumption adjustment calculations and several preparedness plans such as The Joint Commission Emergency Operations Plan ®, the Hospital Incident Commend System (HICS) and the 10 Elements for a Continuity of Operations Plan (COOP).
Preparing for disasters is a much more difficult task than preparing for the day-to-day emergencies that a health care facility or system faces. Disaster preparation goes beyond the health care facility walls. It involves coordination with community partners and federal and state responders. Disaster preparation calls for everyone to work together for a common goal: to meet the needs of the community in a time of extreme devastation. This manual provides a framework for preparing for such a coordinated and collaborative response to a disaster.
The Institute for Healthcare Improvement (IHI) Triple Aim is a framework developed to describe an approach to optimizing health system performance. The Triple Aim calls for:
November is Critical Infrastructure Security and Resilience Month.
The Strategic Marketplace Initiative (SMI) is a consortium of healthcare supply chain executives united to re-engineer and advance the future of the healthcare supply chain. SMI has provided AHRMM with free supply chain industry resources. To access the resources, visit www.smisupplychain.com or click on the topic below. You will be prompted to register with SMI in order to access the free tools.