Foundations for Effective Leadership: Advanced Process Improvement Strategies
MEMBER: $129 | NON-MEMBER: $229
Continuing Education: 1 HOUR - 1 CEC
Acquire solid methodologies to gain maximum efficiency in managing teams. Identify ways you can become a more effective leader, gain valuable insight and learn from a knowledgeable expert.
Overview
This course expands on the key strategies to improve processes for organizational performance and customer satisfaction. This course provides an overview of the primary approaches and a repertoire of methodologies that can be applied based on specific objectives and also covers how to engage employees as key players in process improvement by making continual quality improvement a standard way of doing business.
Expert-led lessons can be taken as four, 15-minute micro sessions. Each micro session has a brief quiz; the quiz offered in the final 15-minute session is comprehensive.
Learning Objectives
- Integrate structures and frameworks that support continual process improvement as a standard way of doing business.
- Understand a variety of core methodologies for process improvement and know which ones are most effective for meeting desired objectives in specific scenarios.
- Engage employees as key players in process improvement to meet organizational objectives and enhance customer satisfaction.