Supply Chain Fundamentals: Introduction to Strategic Planning, Leadership and Compliance
Free for Members and Non-Members
CONTINUING EDUCATION: 0.5 CECS
Learn how health care strategic planning and effective health care leadership drive operational efficiency and quality outcomes. This course examines the 12 steps of strategic planning, customer service excellence strategies and the role of hospital quality improvement programs, regulations and accreditation in shaping compliant and high-performing supply chains.
Overview
In today’s evolving health care supply chain, strategic planning in health care and continuous quality improvement (CQI) in healthcare are essential for operational efficiency and customer satisfaction. What does a health care supply chain professional do to lead teams effectively and stay compliant with regulations? Strong healthcare leadership guides teams through recalls, accreditation standards and regulatory requirements while robust planning supports innovation, compliance and high-performing supply chain operations.
Learning Objectives
- Describe ways to achieve customer service excellence and hospital quality improvement goals.
- List the 12 steps for hospital strategic planning.
- Identify multiple regulatory and accreditation agencies and understand compliance and recall processes in line with supply chain compliance standards.