Event Format

Virtual Event

Date

Mon, Sep 07, 2026, 12:00 PM CDT – Fri, Sep 25, 2026, 01:00 PM CDT

Cost

Members: $149 | Non-Members: $299

Type

Virtual Events

Event Host

Contact Information

312-422-3860

Open To

Members and Non-members

Description

In today’s fast-paced and constantly evolving healthcare supply chain environment, strategic planning and quality management play a crucial role in ensuring operational efficiency and customer satisfaction. Effective leadership and sound purchasing principles are also integral to ensuring innovation and continuous improvement.

This 3-week live cohort runs September 7-25 and includes three 1-hour live presentations that will also be available on-demand, interactive eLearning modules, online discussion forums and a digital badge credential upon completion.

Continuing Education Credits (CECs): Completing this program earns 6 CECs. Complete all five Academy cohorts to earn 30 CECs and advance toward CMRP certification.

Topics:

Week 1 | Quality and Customer Service
Week 2 | Strategic Planning
Week 3 | Leadership

Learning Objectives

  • Define key strategic planning and quality management concepts.
  • Describe several ways to achieve customer service excellence.
  • List 12 steps for strategic planning, including the process for implementing a strategic plan framework and how supply chain management can apply these concepts to improve operations.
  • Define leadership and list several key attributes of successful leaders.
  • State principles of purchasing ethics and recognize conflict of interest situations.
  • List multiple regulatory and accreditation agencies and recognize types and the process of product recall.

Speakers

Jason Moulding, CMRP, FAHRMM
Chief Supply Chain Officer
MultiCare Health System

David Dobrzykowski, PhD, Professor
Director
Walton College Healthcare Initiatives

Colleen Cusick, DNP, MBA, RN
Clinical Value Analysis Specialist Heart, Vascular & Imaging
MedStar

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