AHRMM Academy: Strategic Planning, Leadership and Compliance
In today’s fast paced and constantly evolving health care supply chain environment, strategic planning and quality management play a crucial role in ensuring operational efficiency and customer satisfaction. Effective leadership and sound purchasing principles are also integral to ensuring innovation and continuous improvement.
Learning Objectives
- Define key strategic planning and quality management concepts.
- Describe several ways to achieve customer service excellence.
- List 12 steps for strategic planning, including the process for implementing a strategic plan framework and how supply chain management can apply these concepts to improve operations.
- Define leadership and list several key attributes of successful leaders.
- State principles of purchasing ethics and recognize conflict of interest situations.
- List multiple regulatory and accreditation agencies and recognize types and the process of product recall.
New eLearning Experience
Discover the interactive instructional modalities that can enhance your understanding and make learning more enjoyable.
Start Your AHRMM Academy Journey
Register now for the Finance in Health Care Supply Chain cohort! Expand your knowledge, demonstrate proficiencies and prepare to propel your career forward.