Improvements in Operational Efficiency Through the Lens of MRO

Sponsored On-Demand Webinar

Description

A small slice of spend drives a large share of purchasing activity. In healthcare, that slice is maintenance, repair and operations (MRO) supplies. In this webinar from Grainger, Christina Mendez, Senior Manager, Healthcare Brand at Grainger, talks with Michael Febbie, Director, Consulting Services, and Justin Scott, Consulting Manager, about why MRO purchasing is so hard to control. They share what they see in health systems across the country: hundreds of suppliers, items bought once or twice and rarely again, purchase orders that cost more than $97 each to process, and storerooms where half the inventory sits inactive.

Michael Febbie and Justin Scott explain the total cost of ownership across process, product and inventory, and why chasing the lowest price on a list of items often backfires. They also lay out a practical path to bring formulary-style discipline to MRO: standardize how you buy, consolidate who you buy from, and optimize what you buy. The result is lower costs, more time on the job for technicians, and better support for patient care.

Learning Objectives

• Distinguish between formulary and non-formulary (MRO) purchasing in healthcare, including differences in repeat purchases, contract compliance, supplier count and spend visibility.
• Identify the hidden process and inventory costs of MRO purchasing, including transaction costs, time spent shopping and inactive storeroom inventory.
• Apply a total cost of ownership framework (process, product and inventory) to evaluate MRO spend beyond unit price.
• Describe a three-step approach to bringing MRO purchasing closer to formulary purchasing: standardize how you buy, consolidate who you buy from, and optimize what you buy.

Speakers

• Christina Mendez, Senior Manager, Healthcare Brand
• Michael Febbie, Director, Consulting Services
• Justin Scott, Consulting Manager