AHRMM Webinar: Revolutionizing Product Recalls: How Froedtert, Mayo Clinic, and Yale Are Setting New National Standards

Join leaders from Froedtert Health, Mayo Clinic, and Yale New Haven Health as they unveil a groundbreaking collaboration to transform the medical product recall ecosystem. Discover how these top-tier institutions are driving national change by uniting healthcare systems, medical device suppliers, and the FDA to create a standardized, streamlined recall communication process. Learn how this initiative is not only improving patient safety but also reducing administrative burden—without requiring internal process overhauls.

LEARNING OBJECTIVES

• Identify critical gaps in today’s fragmented recall communication processes and their impact on patient safety.
• Explore the power of collaboration among leading health systems to influence national policy and industry practices.
• Learn how to amplify the voice of healthcare providers to drive meaningful improvements in recall management.
• Gain practical insights into how standardized manufacturer communication can streamline your organization’s response—without disrupting internal workflows.

SPEAKERS 

Cherie Bragg, M.Ed, LSSMBB  
Recall Administrator 
Yale New Haven Health

Seasoned Lean leader with over 30 years of experience in manufacturing, distribution and health care, specializing in process optimization and operational excellence. She has held leadership roles such as Director of Operations and Director of Continuous Improvement and currently serves as Recall Administrator at Yale New Haven Health. In this role, she leads system-wide efforts to enhance medical device recall processes and patient safety. Cherie also co-founded the Recall Management Interest Group (RMIG), a national collaborative focused on advancing best practices in recall management. Her work is driven by a passion for standardization and building safer, more resilient healthcare supply chains.

Amy Conway, M.S.Ed. 
Enterprise Recall Analyst
Mayo Clinic

Enterprise Recall Analyst at Mayo Clinic and co-founder of the Recall Management Interest Group (RMIG), a national provider-led collaborative advancing medical device recall best practices. Amy spent over 30 years in manufacturing and distribution before joining Mayo, where she brings deep industry insight to healthcare’s unique challenges. For nearly six years, she has led enterprise-wide efforts to streamline recall processes, improve responsiveness, and strengthen patient safety. Amy is passionate about building national connections and driving standardization to make the health care supply chain safer and more resilient.

Anna Cerilli 
Value & Safety Clinical Coordinator
Yale New Haven Health

Dynamic leader known for her expertise in inclusive innovation, human-centered systems and operational excellence. With over 18 years at Yale New Haven Health, she transitioned from direct patient care to strategic roles and now serves as the Value & Safety Clinical Coordinator, where she leads initiatives like the Defect Management Program and FDA reporting. She is also the Founder and CEO of SAYS WHO., a public benefit corporation designing accessible products for people with disabilities. As Co-Founder of the Recall Management Interest Group (RMIG), Anna champions national collaboration on medical device safety. Her work reflects a deep commitment to equity, systems-level change and community-driven innovation.

Mandy Peters
Informatics Analyst 
Froedtert Health

Supply Chain Informatics Analyst at Froedtert Health, with a focus on product recalls. Over the past few years, she has dedicated her efforts to collaborating with key stakeholders to enhance the recall process, prioritizing patient safety. The Recall Management Interest Group (RMIG) plays a critical role in this mission by providing essential resources and connecting a network of like-minded professionals committed to driving meaningful change.

Emily Funk, MBA
Project Consultant 1 
Yale New Haven Health System

Project Consultant 1 in Corporate Supply Chain at Yale New Haven Health System, working on the Product Recall and Defect team. Emily serves as a core member of the Recall Management Interest Group (RMIG). Starting her career in this role, Emily has gotten to see the rapid interest in improving the life cycle of recalls over the past 3 years.