The Language Access as a Strategic Performance Driver Playbook
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Rising costs and shrinking margins leave little room for inefficiency. Interpreter services, when managed transactionally, can slow throughput, delay discharges, and inflate hidden costs across the system.
That’s why Martti put together this guide: The Language Access as a Strategic Performance Driver Playbook. It highlights four of the most common pitfalls where things tend to fall through the cracks and what health care teams like yours can do to fix them.
It's a guide to help sourcing leaders evaluate language access through an operational and financial lens. Discover how interpreter quality, workflow integration, and technology alignment impact total cost of care, compliance readiness, and staff efficiency. Download this valuable resource today!
By aligning language access with financial and operational priorities, leaders can turn what is often seen as a compliance requirement into a strategic performance driver.
Learning Objectives:
- Examine how language access influences financial performance, operational efficiency, and quality of care across the health system.
- Apply a total cost of ownership framework to identify the true drivers of cost and value in interpreter services.
- Develop sourcing strategies that align language access with enterprise goals for safety, equity, and patient experience.
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