A phased, technology-driven transformation that eliminated $57M in discrepancies, reclaimed over 200 clinician hours, and set a new standard for healthcare supply chain performance.

When Allegheny Health Network (AHN) — a 22,000-employee, 14-hospital academic medical system in Pittsburgh — set out to modernize its supply chain, they faced challenges familiar to health systems everywhere: fragmented data, off-contract spend, manual OR billing workflows, and inconsistent catalog management.

Starting in 2021, AHN partnered with Genesis Automation Healthcare (formerly Meperia) to execute a multi-phase transformation. The strategy was disciplined, phased, and technology-forward — and the results were measurable from day one.

This whitepaper walks through each phase of AHN's journey, the tools and tactics they used, and the outcomes they achieved. Whether you're at the start of your supply chain transformation or looking to accelerate momentum, this case study offers a proven roadmap.

What You'll Learn Inside

1. Data Normalization & Master Data Management: How AHN cleansed and enriched its item master to build a foundation for automation and compliance.
2. Requisitioning Control & Spend Management: How intelligent guardrails drove a ~20% increase in purchasing compliance and reduced off-contract spend.
3. Bill-Only Process Automation in the OR: How automating implant management saved 106–212 clinician hours annually and slashed invoice discrepancies.
4. System-Wide Technology Adoption: How AHN onboarded 3,500 users in a single day and achieved network-wide supply chain transformation.

“Clean data is the bedrock of a modern supply chain. By normalizing and attributing every item, we created the visibility needed to manage spend, reduce risk, and stay proactive — not reactive.”  — Pam Pulit, Director, Supply Chain System & Master Data Management, AHN

Sponsored By