Supply Chain: Owning the Intersection of Cost, Quality, and Outcomes

Increasingly, healthcare providers are being held accountable for improving quality and decreasing costs, prompted by changes in reimbursement by payors and accelerated by reforms enacted under the Patient Protection and Affordable Care Act (ACA). As a result, cost, quality, and outcomes increasingly are being incorporated into all facets of hospital and health system decisions. This course explains the importance of healthcare supply chain professionals becoming further educated on the intersection of cost, quality, and outcomes to effectively support sustainability and strategic growth in their facilities.

Learning Objectives:

• Define cost, quality, and outcomes.
• Identify the major implications of the Affordable Care Act on supply chain operations.
• Recognize the importance of improving structure and accountability in the supply chain.
• Categorize supplies and services and how they should be addressed based on five different strata.
• Identify ways to integrate CQO into hospital operations, including making recommendations to stakeholders on key action items and how to measure success.
• Describe how to optimize value for premium products.