Supply Chain Resource Council Meeting: Building a Resilient Supply Chain
October SCRC Presentation
Building a Resilient Supply Chain
This presentation focuses on how Cleveland Clinic is leveraging AI and automation to strengthen its health care supply chain. Stephen Downey, VP, Chief Supply Chain & Support Services Officer, highlights the integration of tools like robotic process automation (RPA), predictive analytics and AI-driven platforms to streamline sourcing, contract management, inventory tracking and supplier communications. By implementing technologies such as AI-powered substitutes, control towers and secure chatbot systems, the organization aims to improve operational efficiency, reduce costs, and enhance caregiver support.
Featured Speaker:
Stephen Downey, VP, Chief Supply Chain & Support Services Officer, Cleveland Clinic
About the Supply Chain Resource Council (SCRC)
The Supply Chain Resource Council brings together leaders from across the field to examine pressing challenges and share insights on strengthening supply chain resilience. This page features expert-led discussions and presentations that explore strategic approaches to managing disruptions, enhancing visibility and advancing collaboration across the care continuum.
The content of this report represents information, strategies and solutions from SCRC members but does not necessarily reflect policy positions of the AHA.