Lean Six Sigma Process for Inventory Management Drives Nursing Satisfaction and Supply Cost Reduction


At Hershey Penn State Medical Center, the supply chain and ED nursing team came together in a Kaizen process to reinvent the way supplies were being managed in the ED.  As a result of their efforts, a new business process and system was implemented, which increased nursing satisfaction from 10% with the old approach to 90% with the new process; reduced costs by eliminating cabinet rental fees and reducing overstocking, reduced stock-outs, and created a continual improvement process that supports the team’s ongoing needs. This is a great example of collaboration between clinical and supply chain.

This session was previously recorded at the 2015 AHRMM Conference.

Learning Objectives:

  • Describe the shared benefits achieved by nursing and supply chain after successfully implementing a Lean Six Sigma approach to continuous improvement
  • Understand inventory management approaches and determine how to select an approach that meets the specific needs of a department or area of hospital
  • Understand key data points related to inventory to better plan, manage and drive successful results

Presenter: Matthew Brennan, Director, Supply & Logistics, Penn State Hershey Medical Center

Member Price: Free | Non-Member Price: $99
CPE Credit: 1