At Hershey Penn State Medical Center, the supply chain and ED nursing team came together in a Kaizen process to reinvent the way supplies were being managed in the ED. As a result of their efforts, a new business process and system was implemented, which increased nursing satisfaction from 10% to 90%, reduced costs by eliminating cabinet rental fees and reducing overstocking, reduced stock-outs, and created a continual improvement process that supports the team’s ongoing needs. This is a great example of collaboration between clinical and supply chain.
- Describe the shared benefits achieved by nursing and supply chain after successfully implementing a Lean Six Sigma approach to continuous improvement.
- Understand inventory management approaches and determine how to select an approach that meets the specific needs of a department or area of hospital.
- Understand key data points related to inventory in order to better plan, manage, and drive successful results
- Matthew Brennan — Director of Supply & Logistics, Penn State Hershey Medical Center