Operational Efficiency Methodology: A Compounded Sustainable Approach
Andrew Serb, MBA, MHA
Northwestern Medicine
At Northwestern Medicine, several vendor service partnership optimization efforts have given rise to a new management methodology focused upon efficiency and customer/employee satisfaction within a fixed financial framework.
The application of this methodology has returned consistent results of increased business operations, expense reduction, and increased customer/employee satisfaction.
Related Resources
On-Demand Educational Webinars
This on-demand session was presented at the Spring Summit: Transformational Excellence.
Toolkits/Methodology
A task group of AHRMM’s Education Committee developed a rich resource that brings together creative ideas and underlying statistics addressing Work
Case Studies
Learn how Rush University Medical Center took an innovative approach to cost reduction and achieved a 21% reduction in the hospital’s shoulder…
Sponsored White Papers
This white paper explores the importance of balancing health care supply sourcing through both domestic and international suppliers, the benefits and…
On-Demand Educational Webinars
Explore common indirect spend risk considerations and prepare to take steps to introduce resiliency within indirect spend categories.