Operational Efficiency Methodology: A Compounded Sustainable Approach
Andrew Serb, MBA, MHA
Northwestern Medicine
At Northwestern Medicine, several vendor service partnership optimization efforts have given rise to a new management methodology focused upon efficiency and customer/employee satisfaction within a fixed financial framework.
The application of this methodology has returned consistent results of increased business operations, expense reduction, and increased customer/employee satisfaction.
Related Resources
e-Learning
Updated for 2020! Begin your studies of the Supply Chain Management and Finance relationship portion within the CMRP examination with a new…
On-Demand Educational Webinars
Health care supply chain leaders discuss methods to reduce the impact of demand surges and supply shortages due to unexpected events. A three-part…
On-Demand Educational Webinars
Value Analysis programs are charged with evaluating products and services while balancing cost, quality, and outcomes in the decision. The quality of…
On-Demand Educational Webinars
A panel of health care industry leaders shares their insights and experiences in creating a best-practice supply chain that supports the intersection…
On-Demand Educational Webinars
At Hershey Penn State Medical Center, the supply chain and ED nursing team came together in a Kaizen process to reinvent the way supplies were being…
Podcasts
In this three-part podcast, Howard Mann, Vice President, Supply Chain Management at Cardiovascular Care Group discusses the basics and relationship