Creating an Agile Supply Chain Through HRO Inventory Management


As NYU Langone Health underwent new facility construction and faced industry-wide product shortages and changing regulatory dynamics, the supply chain department adopted High Reliability Organization (HRO) principles, and took a prominent transformational lead to support clinical needs and drive quality patient outcomes.

As a result of their solution to help monitor inventory in a real-time, NYU Langone Health has seen vast operational improvements, has access to in-depth reporting (enabling them to take a more analytical and holistic view of inventory) and is able to forecast risk.

Significant savings and increased performance improvement among the workforce has been tracked with the HRO mindset, and more time is available to proactively concentrate on par level monitoring, expiration management, inventory turns and reducing/eliminating stock outs.

In this on-demand recording, supply chain leaders discuss NYU Langone's supply chain transformation, starting with HRO education and concept training, to action-oriented committees and project specific development, planning and implementation.

Presented courtesy of AHRMM CQO sponsor


Learning Objectives:

  • Describe what it means and what it takes to be a high reliability organization.
  • Apply organizational change management techniques within inventory management.
  • Explain how a technology-based approach should be used to optimize a strategic approach to inventory management.

How this Session Relates to the Cost, Quality and Outcomes (CQO) Movement: Through the use of technology and a high-reliability model, NYU Langone Health has increased its ability to accurately assess inventory management and overall supply chain patterns. By doing so, costs have decreased and needed products are available to support clinical needs (supporting quality patient outcomes).

Presenter: Kenneth Scher, CMRP, Assistant Vice President, Nexera, Inc.

Presenter: Mark Negron, Senior Director Supply Chain Integration, Transformation & Data Analytics, NYU Langone Health

Presenter: Vin Matozzo, MBA, LSSBB, Senior Director Strategic Sourcing | Value Analysis , NYU Langone Health

Member Price: Free | Non-Member Price: $49
CPE Credit: 1
Duration: 60


  • Nexera